Privacy Policy
Privacy Policy
The purpose of this Privacy Policy document is intended to help our Preloved Collective customers understand how we collect and use the personal information provided.
We only collect necessary information such as names, delivery addresses, contact numbers and payment details for the sole purpose of processing orders. We comply with the Protection of Personal Information Act No. 4 of 2013 (POPIA) and the principles outlined in Sections 50 and 51 of the Electronic Communications and Transactions Act No. 25 of 2002 (ECTA) which govern your right to having your personal information kept private.
To fulfill your order and ensure successful delivery of your purchase, we share your personal information with our appointed third-party courier services. These service providers are only permitted to use information for the purpose of delivering your package and are contractually required to keep your data secure and confidential in accordance with POPIA.
Data collected is used only for business purposes, such as shipping and responding to enquiries. we do not retain data longer than is necessary for legal or business reasons. We do not, except where otherwise permitted by law, collect, use or disclose your personal information without your consent. Our clients have the right to request access to their data, request corrections or object to its use.
Use of Your Personal Data
The company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Services that are available to you as a registered user.
- For the Performance of a Contract: the development, compliance, and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Us through the Service.
- To contact You: to contact you by email, telephone calls, SMS or other equivalent forms of electronic communication, such a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To Update You with news, special offers, and general information, unless You have opted not to receive such information.
- To manage your requests: to attend and manage Your requests to Us.
- For Other Purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluate and improve our Service, products, services, marketing and your experience.
Other Legal Requirements
The Company may disclose your Personal Data in the good faith believe that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights and property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the Personal Safety of Users of the Service or the public
- Protect against legal liability
Types of Data collected
Personal Data
While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name or last name
- Phone number
- Address, Province, Postal code, and City
- Usage Data
Security of your Personal Data
The security of Your Personal Data is important to us, however, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Preloved Collective does not address anyone under the age of 7 because they have no contractual capacity. We do not knowingly collect personally identifiable information from anyone under the age of 7. Such persons need the assistance of a parent or guardian to enter into a contract on their behalf. A child between the ages of 7 and 18 has limited contractual capacity and can contract only with the assistance of a parent or guardian. if You are a Parent or Guardian and You are aware that your child has provided Us with Personal Data, please contact Us. If We become aware that we have collected Personal Data from anyone with limited contractual capacity without Verification of Parental consent, We will take steps to remove that information from Our Servers.
Tracking Technologies and Cookies
We use Cookies or browser cookies (refer to a small file placed on your device) and similar tracking technologies to track the activity on Our Service and to store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. You can instruct Your browser to refuse all cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
